Ryan Furman

Cloud security and identity professional with a B.S. in Cloud Computing from Western Governors University and hands-on experience across Microsoft 365, Microsoft Entra ID, Active Directory, AWS, Terraform, PowerShell, and Python. I build reproducible IAM and PAM labs that solve common business problems: joiner-mover-leaver automation, excessive-access detection, least privilege, privileged-account operations, investigation, remediation, and verification.

Data Label Specialist/Prompt Engineer

• Built DSPy-based prompt engineering workflows to optimize LLM performance on healthcare transcription models, replacing manual iteration with systematic evaluation loops.
• Evaluated model accuracy using weighted confusion matrices and visualized performance trends in Power BI dashboards to drive targeted prompt improvements.
• Designed labeling rubrics and QA standards across a cross-functional team, creating gold-standard datasets for client-specific AI model training.

Data Label Specialist

• Reviewed and classified high-resolution rail infrastructure images in secure environment to support AI/ML model training for automated safety monitoring
• Enforced strict accuracy and quality standards in deadline-driven setting, safeguarding data integrity for BNSF's AI initiatives
• Collaborated with engineers and data scientists to refine labeling standards and ensure compliance with evolving guidelines
• Recommended workflow automation opportunities, including Python-based scripts for repetitive annotation tasks

AI Data Support Specialist

• Supported secure data access for major technology client's large-scale NLP and multimodal AI initiative
• Administered annotation tasks on diverse datasets (audio, image, video, text) ensuring compliant, high-quality inputs for ML model development
• Utilized Citrix and secure remote tools to ensure consistency and uphold IAM-related project guidelines
• Provided IAM-aligned technical support for internal tools in VMware and Microsoft 365 environments

IT Systems Support Specialist

• Provided Tier 1/2 technical support managing hardware, networking, and software across Windows 10/11 and macOS environments
• Maintained enterprise-grade network infrastructure including Cisco and Meraki devices for 200+ room property
• Administered Microsoft 365 (Teams, Exchange, SharePoint), enhancing collaboration and reducing downtime
• Managed VMware environments, performing upgrades, patching, and hardware lifecycle management
• Led incident response efforts prioritizing business continuity and security compliance

Interested in working together? Feel free to reach out!