Ryan Furman headshot

Ryan Furman

Cloud Computing Professional

Contact Information

Email: rfurman3803@gmail.com

Phone: +1 (917) 757-1971

Address: 2500 State Highway 121, Euless, TX

Objective

A results-driven professional with hands-on experience in AI data annotation, networking, and business administration. Skilled in enhancing AI model accuracy and troubleshooting technical issues. Eager to contribute to an innovative team and advance expertise in cloud computing and IT.

Work Experience

AI Data Annotator
RWS Group - Remote

April 2024 - Present

  • Contributed to a Fortune 500 tech company's AI initiative (under NDA), improving machine learning model performance.
  • Reduced error rates by 15% through detailed feedback and model evaluation.
  • Troubleshot VMware, Microsoft Teams, and Office 365 issues, increasing efficiency by 10%.
  • Optimized workflows with automation tools, reducing annotation time by 25%.
  • Enhanced AI model accuracy by 20% through response evaluation and scoring.

Lead Maintenance Engineer
Home2 & Tru by Hilton - Euless, TX

October 2022 - April 2024

  • Troubleshot server, broadband, and Ethernet issues using Cisco and Meraki products.
  • Performed hardware maintenance (RAM, CPU, motherboard replacements).
  • Configured workstations, improving system functionality for end users.
  • Managed airline reservations and invoicing with 100% compliance.
  • Maintained a 100% pass rate for state and city inspections.

Education

B.S. in Cloud Computing (In Progress)
Western Governors University

A.S. in Business Administration: Marketing
Tarrant County College - Fort Worth, TX

High School Diploma
Colleyville Heritage High School - Colleyville, TX

Certifications